🍪 PRIVACY POLICY
Effective Date: November 13, 2025
Business Name: Gondeshwar Bakery
Contact: +91-7720084005 | kuldharan1010@gmail.com
Website: https://gondeshwarbakery.in
1. Introduction
At Gondeshwar Bakery, your privacy is our priority.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, WhatsApp Business account, and RCS messaging services.
By using our Services, you consent to the data practices described herein, in accordance with the Information Technology Act, 2000 and Data Protection laws of India.
2. Information We Collect
We collect the following categories of information:
a. User Information
- Name, phone number, email address, and delivery address
- Order history and preferences
- Communication preferences (opt-ins via WhatsApp or RCS)
b. Device Information
- Browser type, operating system, IP address
- Access time, referring URLs, and device identifiers
c. Cookies & Tracking Data
- Session cookies for cart and login persistence
- Analytics cookies for performance improvement
d. Message Data
- Transactional messages sent via WhatsApp Official API or RCS, including timestamps and order details.
3. Purpose of Data Collection
We collect and use your data for:
- Processing and fulfilling orders
- Sending confirmations, invoices, and delivery updates
- Managing customer support and feedback
- Personalizing user experience and recommendations
- Improving website performance and marketing analytics
- Complying with legal and tax obligations
4. Consent for WhatsApp & RCS Data Processing
By contacting or ordering through WhatsApp or RCS, you expressly consent to:
- Receiving transactional and service messages
- Allowing Gondeshwar Bakery to store relevant message data for order tracking and compliance
- Receiving occasional promotional messages (opt-in required)
You may revoke consent at any time by messaging “STOP” or contacting us directly.
5. Legal Basis for Processing
Data processing by Gondeshwar Bakery is based on:
- User consent
- Contractual necessity for fulfilling orders
- Legitimate business interests in improving customer experience
- Legal obligations under Indian tax and consumer laws
6. How We Use Collected Data
Your information may be used to:
- Provide, maintain, and improve our Services
- Process transactions securely
- Send communication updates
- Detect and prevent fraud or misuse
- Analyze customer behavior for better service
7. Data Retention & Deletion
We retain user data for as long as necessary to fulfill the purpose for which it was collected or as required by law.
Upon request, users can ask for data deletion by emailing kuldharan1010@gmail.com.
8. Data Sharing with Third Parties
We may share limited information with:
- Meta Platforms, Inc. (WhatsApp) for message delivery
- Telecom operators for RCS message routing
- Payment gateways for order processing
- Logistics partners for delivery
No user data is sold to advertisers or unrelated third parties.
9. Security Measures & Encryption
Gondeshwar Bakery employs SSL encryption, secure payment gateways, and firewall protection to safeguard user information.
Only authorized personnel have access to sensitive data.
10. Cookies & Tracking Technologies
We use cookies to enhance functionality and improve user experience.
You can disable cookies via your browser settings, but certain features may not function properly without them.
11. Data Transfer & Storage
All data is stored on secure servers located within India.
We comply with local data storage norms and ensure no unauthorized cross-border transfers.
12. User Rights
Under Indian data protection principles, users have the right to:
- Access their data
- Request correction or deletion
- Withdraw consent for marketing communication
- Lodge complaints for misuse of information
Requests can be sent to kuldharan1010@gmail.com.
13. Policy for Children
We do not knowingly collect personal information from individuals under 18 years of age.
If such data is inadvertently collected, it will be promptly deleted upon notification.
14. Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect legal or operational changes.
Updates will be posted on our website with a revised “Effective Date.”
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Nashik, Maharashtra.
16. Contact Information
For questions, access requests, or complaints regarding this Privacy Policy, please contact:
Gondeshwar Bakery
Plot No. 1058/1/A, Varandal Mala, Sinnar, Nashik – 422103
📞 +91-7720084005
📧 kuldharan1010@gmail.com
🌐 https://gondeshwarbakery.in
Our Services
Freshly baked breads, custom cakes, and daily pastries made with care.
