🧾 TERMS & CONDITIONS


Business Name: Gondeshwar Bakery
Address: Plot No. 1058/1/A, Varandal Mala, Sinnar, Nashik – 422103
Contact: +91-7720084005 | kuldharan1010@gmail.com
Website: https://gondeshwarbakery.in


1. Introduction

Welcome to Gondeshwar Bakery, a proprietorship business based in Sinnar, Nashik, India.
These Terms and Conditions (“Terms”) govern your access to and use of our website gondeshwarbakery.shop, mobile communication channels (including WhatsApp Business API and RCS messaging services), and any associated digital platforms operated by Gondeshwar Bakery (collectively referred to as the “Services”).

By accessing or using our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.


2. Definitions

  • “We”, “Us”, “Our” refers to Gondeshwar Bakery, a proprietorship entity operating in India.
  • “You”, “User”, or “Customer” means any person who accesses, browses, or makes purchases through our website or messaging platforms.
  • “Website” means https://gondeshwarbakery.shop.
  • “Products” means all bakery items, food products, or related goods offered for sale.
  • “WhatsApp Official API” and “RCS” refer to communication platforms through which Gondeshwar Bakery interacts with customers.
  • “Order” refers to any request or purchase made by a customer via the website, WhatsApp, or RCS platform.

3. Acceptance of Terms

By accessing or using the Services, you agree to comply with these Terms, our Privacy Policy, and any other rules or guidelines posted on our website.

You further agree that electronic communication from Gondeshwar Bakery (via WhatsApp, RCS, SMS, or email) will constitute valid legal communication under the Information Technology Act, 2000.


4. Description of Services

Gondeshwar Bakery provides a range of freshly prepared bakery items such as breads, cakes, pastries, snacks, and other food products, available for online ordering and home delivery within defined service areas.

The Services include:

  • Online browsing of menu items
  • Placement of orders and digital payments
  • Communication and order tracking via WhatsApp or RCS
  • Customer support and service updates

We may update or modify our product listings, prices, and availability at any time without prior notice.


5. Eligibility

By using our website or placing an order, you represent that:

  • You are at least 18 years of age and capable of entering into a legally binding contract under Indian law.
  • You are using the Services for personal, non-commercial purposes.
  • You will provide accurate and truthful information when registering or ordering.

If you are under 18, parental consent is required for any purchase.


6. Account Registration

While browsing is open to all, placing an order may require you to provide certain details (such as name, phone number, email, and delivery address).

You agree that:

  • All information provided is accurate, current, and complete.
  • You will promptly update your details if they change.
  • Gondeshwar Bakery reserves the right to suspend or terminate access if false information is found.

We may use WhatsApp Business API or RCS for order confirmations and updates, subject to user consent.


7. User Responsibilities

Users agree not to:

  • Misuse the website or messaging platforms for fraudulent or unlawful purposes.
  • Post or transmit any objectionable content.
  • Attempt to disrupt or hack our website or communication systems.
  • Use automated systems to access data or place orders.

Users are responsible for maintaining the confidentiality of their contact and payment information.


8. Payment & Billing Terms

We accept secure online payments through integrated payment gateways supporting UPI, debit/credit cards, and digital wallets.

By making a payment, you authorize the payment processor to debit your account for the total amount due, including applicable taxes and delivery fees.

Gondeshwar Bakery is not liable for payment failures due to technical errors, insufficient balance, or third-party gateway issues.

All prices are displayed in Indian Rupees (INR) and are inclusive of applicable GST where required.


9. Subscription, Renewal & Termination

Currently, Gondeshwar Bakery operates on a per-order basis.
If any subscription or membership services are introduced in the future, users will be notified of their terms and renewal processes.

We reserve the right to suspend or terminate user access in cases of misuse, fraud, or breach of these Terms.


10. Use of WhatsApp Official API & RCS

Gondeshwar Bakery uses WhatsApp Business API and Rich Communication Services (RCS) to communicate with customers for:

  • Order confirmations and delivery updates
  • Customer support and feedback
  • Promotional offers and new product announcements

By initiating communication with us via WhatsApp or RCS, you consent to receive transactional and informational messages.

We strictly comply with Meta Business Messaging Policy and Telecom Regulatory Authority of India (TRAI) standards.


11. Message Delivery & Compliance Policy

  • All WhatsApp and RCS communications are logged for service and compliance purposes.
  • Promotional messages will be sent only to customers who have opted in.
  • You may opt out at any time by replying with “STOP” or contacting us directly.
  • Gondeshwar Bakery is not liable for undelivered messages caused by network issues, user settings, or technical faults.

12. Intellectual Property Rights

All trademarks, logos, designs, text, and images displayed on the website or associated platforms are the exclusive property of Gondeshwar Bakery.

You may not copy, reproduce, or use any part of our content without written permission.

Unauthorized use may result in legal action under applicable intellectual property laws.


13. Confidentiality

Any personal or transactional information shared with us through the website, WhatsApp, or RCS shall be treated as confidential and used solely for legitimate business purposes in accordance with our Privacy Policy.


14. Disclaimer of Warranties

Our products are prepared fresh and maintained under strict hygiene standards.
However, the Services are provided “as is” and “as available.”

Gondeshwar Bakery does not warrant that the website will be uninterrupted or error-free, or that any specific result will be achieved.


15. Limitation of Liability

To the fullest extent permitted by Indian law, Gondeshwar Bakery shall not be liable for:

  • Any indirect or consequential damages arising from use of our Services.
  • Loss of data, profits, or business opportunities.
  • Delivery delays or third-party service failures.

Our total liability shall not exceed the amount paid by you for the order in question.


16. Indemnification

You agree to indemnify and hold harmless Gondeshwar Bakery, its proprietors, employees, and affiliates from any claims, damages, or losses arising from your use of our Services, violation of these Terms, or infringement of third-party rights.


17. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, and disputes shall be subject to the exclusive jurisdiction of courts in Nashik, Maharashtra.


18. Changes to Terms

We may update these Terms periodically.
Revised versions will be posted on the website with an updated “Effective Date.”
Continued use of the Services constitutes acceptance of the new Terms.


19. Contact Information

For any questions or legal correspondence regarding these Terms, please contact:

Gondeshwar Bakery
Plot No. 1058/1/A, Varandal Mala, Sinnar, Nashik – 422103
📞 +91-7720084005
📧 kuldharan1010@gmail.com

A bakery display with various pastries and desserts arranged on shelves behind a glass counter. There are several different baked goods, such as croissants and cakes, some under glass domes. The background features a menu board with items listed in both English and another language. There are decorative bottles and other items on the upper shelves.
Freshly baked bread with a golden crust resting on a wooden paddle in front of a rustic oven. The bread appears soft and fluffy, indicative of a perfect bake. The background is slightly blurred, focusing the attention on the bread and the warm ambiance of a traditional bakery.
A variety of pastries displayed in a glass case, with a focus on vibrant yellow, custard-filled tarts neatly arranged in white paper cups. The tarts have a glossy surface and are accompanied by a stack of golden-brown pastries with flaky crusts in the background.
An assortment of baked goods, including bread, croissants, donuts, and pretzels, is arranged around the borders of a dark background. There are decorative elements such as green leaves and a small cup of coffee beans. The breads have different shapes, textures, and some are topped with seeds.